Help centre

Set up Ledgeree, understand what it is doing and fix the few things that can need your attention.

Install guide

Six setup steps for Tally Prime, Zoho Books or Ledgeree Books. App Store listing pending; contact us about access.

FAQ

Setup, posting timing, refunds, billing, data handling and what Ledgeree does not do.

Every message shown on your sync dashboard, what it means and how to clear it.

What stops, what stays in your books, and how to reinstall without duplicates.

The most common reasons something looks wrong, and where to go next.

Nothing has posted since I installed: Setup is probably unfinished. Complete the Finish step (default GST rate and start date): until then Ledgeree captures orders but posts nothing. Also confirm the order is fulfilled, since posting follows fulfilment, and that its day has completed.
A red 'Sync paused: needs your attention' banner: Posting is paused for the affected dates because of an error. Find the label in the table above, correct its cause, then press Resume sync.
'Sync paused: plan shipment limit reached': Usage has exceeded 120% of your plan allowance. Choose a higher-capacity plan that covers usage in Billing. A new cycle does not release this pause. Capture continues for 60 days of the pause; a catch-up quote may apply after the first 30 days. See Pricing for the full timeline.
Pairing code does not work: Codes work once and expire after 30 minutes. Generate a new code in Ledgeree and enter it on the agent's status page on the Tally PC.